1. Scope and Agreement

Taylor Forrest Studio Ltd., operating as Taylor Forrest Studio (“Studio,” “we,” or “us”), produces bespoke and made-to-order furniture and household goods (each, a “Commissioned Item”). These Custom Commission Terms & Conditions (“Terms”) govern all orders for Commissioned Items.

By submitting an order or remitting any payment, the purchaser (“Client” or “you”) confirms acceptance of these Terms. Orders will not be accepted from any party who does not agree to be bound by them.

These Terms constitute a binding legal agreement defining the rights, obligations, and risks associated with the purchase of Commissioned Items.

2. Ownership and Intellectual Property

Upon completion and full payment, the Client acquires ownership of the tangible, physical Commissioned Item only. All intellectual property associated with the design, construction methods, drawings, specifications, patterns, prototypes, and visual likeness of the Commissioned Item remain the exclusive property of Taylor Forrest Studio.

No license, transfer, or assignment of intellectual property rights is granted. The Client may not reproduce, replicate, reverse-engineer, distribute, or create derivative works based on the Commissioned Item, whether for personal, commercial, or promotional use.

3. Pricing, Deposits, and Payment

All Commissioned Items require a non-refundable deposit equal to fifty percent (50%) of the quoted total price at the time the order is accepted. Price estimates are valid for thirty (30) calendar days, unless expressly stated otherwise in writing.

The remaining balance, together with applicable taxes, shipping, handling, storage, or ancillary fees (the “Balance Due”), must be paid in full before release or shipment of the Commissioned Item.

Any unpaid balance outstanding more than thirty (30) days from invoicing may accrue service charges at the highest rate permitted by law. The Client agrees to reimburse Studio for all reasonable costs incurred in connection with the collection of overdue amounts, including legal and administrative fees.

4. Custom Nature and Acceptance of Variations

Commissioned Items are produced by hand using natural and artisanal materials. As such, variations in measurements, finish, tone, texture, grain, and coloration are inherent and expected.

The Client acknowledges that renderings, samples, photographs, and specifications are representative only and do not guarantee exact duplication. Such variations do not constitute defects.

The Client is responsible for inspecting the Commissioned Item promptly upon receipt. Written notice of any alleged defects or damage must be submitted within fifteen (15) days of delivery. Failure to provide notice within this period constitutes final acceptance of the Commissioned Item in its delivered condition.

5. Order Finalization and Production

Production will not commence until all of the following conditions are satisfied:

• Receipt of the non-refundable deposit

• Submission of all required specifications by the Client

• Written approval of final details and dimensions

• Delivery of any Client-supplied materials, if applicable

Once these conditions are met, Studio will issue an order confirmation. Any discrepancies must be reported in writing within ten (10) days. Studio bears no responsibility for errors arising from incorrect information supplied or approved by the Client.

Estimated production timelines typically range from eight (8) to twelve (12) weeks, excluding transit time. Production timelines are estimates only and not guarantees.

Upon completion, Studio will notify the Client and may provide photographic documentation prior to shipment.

6. Storage and Delayed Acceptance

If the Client is unable or unwilling to accept delivery when the Commissioned Item is ready, Studio may place the item into storage at the Client’s sole risk and expense.

A storage fee of $200 per month will apply beginning sixty (60) days after issuance of the final invoice. Risk of loss or damage during storage remains with the Client.

7. Delivery and Shipping

Prior to ordering, the Client must independently verify that the Commissioned Item can be safely delivered to the intended location, including clearance through doorways, staircases, elevators, and access points. Orders will not be canceled or returned due to delivery constraints.

Unless otherwise agreed in writing, Studio may coordinate freight arrangements on the Client’s behalf. All shipping, crating, insurance, and delivery costs are the Client’s responsibility.

Title to the Commissioned Item transfers to the Client upon release to the freight carrier. Studio is not responsible for damage occurring after transfer of custody. The Client is advised to use a professional receiving service to inspect and manage delivery.

8. Limited Warranty

Studio warrants that the Commissioned Item will be free from defects in materials and workmanship at the time of delivery. In the event of a verified defect, Studio may, at its sole discretion, repair or replace the affected portion.

Warranty claims must be submitted in writing by the original purchaser and include proof of purchase and documentation of the issue.

This warranty does not cover normal wear, misuse, environmental exposure, improper care, unauthorized repairs, alterations, or use inconsistent with household purposes.

Except as expressly stated, no other warranties apply, whether express or implied, including any implied warranties of merchantability or fitness for a particular purpose

9. Limitation of Liability

To the maximum extent permitted by law, Taylor Forrest Studio shall not be liable for indirect, incidental, special, or consequential damages arising from the purchase, ownership, or use of any Commissioned Item.

Studio’s total liability for any claim, whether in contract, tort, or otherwise, shall not exceed the amount paid by the Client for the specific Commissioned Item giving rise to the claim.

10. General Provisions

These Terms represent the complete agreement between the parties regarding Commissioned Items and supersede all prior discussions or understandings. Any amendments must be in writing and signed by both parties.

Studio shall not be responsible for delays or failures resulting from events beyond its reasonable control, including acts of God, labor disruptions, material shortages, governmental actions, or natural disasters.

These Terms shall be governed by and construed in accordance with the laws of the State of New York.